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IT Business Relationship Manager (BRM)

Reynosa - Mexico

Sep 07, 2023

Full time

R2023-6258


POSITION SUMMARY                                                                                                       

The IT BRM will be responsible for partnering with key business stakeholders in delivering IT services and solutions. This person will report solid line to the regional IT BRM and dotted line to the plant manager(s) and will be responsible for developing relationships and actively engaging with the business in driving innovation and delivering IT value that is aligned with business objectives. This individual will also manage local IT budget and allocations.

From a regional perspective, you will collaborate with other BRMs and regional IT manager in creating and delivering an IT strategy that is aligned with the business priorities. Also, as part of a global organization, you will have opportunities to take on project based regional or global roles, those are excellent opportunities to expand your scope of work and develop your skills.

Key aspects of the BRM role include.

  • Manages expectations and communication with business stakeholders.
  • Develop, maintain, and communicate an IT roadmap that is aligned with business goals and has demonstrated business value associated with each activity.
  • Manages local budget and cost effectiveness of their area of responsibility.
  • Planning, scheduling, directing, and coordinating resources and activities to meet business requirements and project completion dates.
  • Advises business on how to maximize IT investments and identify opportunities to leverage IT globally/regional.
  • Identifies opportunities for business operational efficiency and drive to specific metrics for business cost saving and value creation.
  • Remains abreast of industry trends in business and technology, uses knowledge to drive innovation.
  • Works closely with the IT Service Delivery Manager on ensuring business IT infrastructure needs are being met.
  • Partners with IT service areas (SAP, business applications, Data Analytics, etc.) to deliver operational improvements and solutions to the business.
  • Collaborates with other BRMs on sharing best practices and helping to develop and implement a regional IT strategy that is aligned with business priorities.

KEY FUNCTIONS

  • Manage expectations and communication with business stakeholders
  • Providing a visionary approach to business/technology opportunities as well as a detailed, methodical approach to system changes
  • Make recommendations with financial impact in mind
  • Recommend and implement process improvements, policies, and best practices.
  • Manages local budget and cost effectiveness of their area of responsibility
  • Responsibilities include planning, scheduling, directing, and coordinating resources and activities to meet business requirements and project completion dates

POSITION COMPETENCIES

Action Oriented

Motivating Others

Priority Setting

Process Management

Functional/Technical Skills

Customer Focus

Informing

Problem Solving

Learning on the Fly

Interpersonal Savvy

EDUCATION/EXPERIENCE QUALIFICATIONS

Schooling: Bachelor’s degree in Computer Science, IT, Engineering, Business, or another Engineering related degree; Master’s degree a plus.

Technical knowledge required:

  • 3+ years of experience in a BRM role, project management or system analysis experience, PMP Certification preferred.
  • Demonstrated experience in delivering IT solutions that generate business value.
  • Ability to establish and maintain effective working relationships with others, from the shop floor to department managers and VPs.
  • Ability to provide IT solutions that meet the business needs while staying within budget and often rapid timelines.
  • Excels in interpersonal, oral and written communication skills.
  • Results oriented with strong problem solving and analytical skills.
  • 5+ years of experience in a BRM role, project management or system analysis experience in the manufacturing industry
  • Familiarity with Agile methodology
  • ERP (SAP) knowledge and experience.
  • Experience in Shop Floor Digitalization / Industry 4.0
  • Solid team/project management, organizational and leadership skills.
  • Ability to work with minimal supervision.
  • Demonstrated ability to prioritize multiple projects, work under tight deadlines, and handle changing priorities.
  • Knowledge and experience with IT controls and governance
  • Ability to work in a global, matrixed organization.
  • Ability to get results by working through systems and relationships.
  • Ability to respond with a sense of urgency to meet deadlines.
  • Detail oriented
  • Strong customer relationship skills
  • Ability to understand complex business requirements and recommend solutions.
  • Ability to understand and implement new technology.
  • Ability and desire to solve complex issues/problems.
  • Understanding/experience of database technologies

Safety

This position will adhere to safety rules, practices and training as outlined in the local BorgWarner Safety Policy, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in manners that stress the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.

Environmental Management System, Health and Safety at Work

Compliance with the environmental, health and safety policy, legal requirements and others applicable to the organization.   Participation in Hazard identification, risk assessment and environmental aspects.   Commitment to the implementation and operational control of environmental, health and safety procedures.

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