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Sr. Regional Quality Manager – Americas

Auburn Hills - Michigan - USA, El Salto - Mexico, Ithaca - New York - USA

Aug 07, 2020

Full time



Sr. Regional Quality Manager


BorgWarner is a global product leader in propulsion solutions. We focus on developing leading powertrain technologies that improve fuel economy, emissions, and performance. Our facilities are located across the globe to provide local support for our diverse customer base.

BorgWarner is a company of independent thinkers who share a passion for the latest vehicle technology, enjoy working in a fast-paced, collaborative environment, and desire to play a key role in transforming the transportation landscape.

We engage this talented group of employees with meaningful work, amazing technologies, world-class facilities, and a culture that respects diversity and rewards excellence. It’s an atmosphere that fosters personal growth and allows you to propel your career to the next level.


This position will provide Quality leadership, direction and guidance to the Morse Systems reporting units in specific regions by supporting the continuous development and implementation of Borg Warner’s Quality culture, systems and programs. It will also provide global leadership in functional areas such as quality systems and warranty.


  • Work with the regional Operations Leadership team to create and deploy a regional Quality strategy and roadmap coordinated with all relevant functions and aligned with the global Morse Quality strategy.
  • Focus on the development and management of talent within the team. Effectively communicate expectations of performance and manage, evaluate, monitor, and develop the employees to ensure their maximum contribution to the achievement of the Morse Quality strategy and business goals.
  • Participate in the development and execution of the Morse global Quality strategy & roadmap.
  • Partner with plant Quality teams and other functions to deliver 0 km, field and internal Quality performance objectives.
  • Act as the Quality Voice of the Customer and guide the organization in improving Quality performance and customer perception to contribute to the business.
  • Act as a parallel path of escalation and team resolution to plants, suppliers and global functions for significant launch, quality & warranty events.
  • For selected product and process NUDs (New, Unique or Difficult), provide Advanced Quality support for the development of FMEAs, specifications & standards, inspection & test methods, or the knowledge transfer & training to plants / suppliers.
  • Track new customer complaints as well as significant launch and warranty issues; review 8Ds and work with plants to ensure quality and timely completion of root cause analysis, countermeasures development and systemic corrective actions.
  • Provide the plants and global functions with expertise and coaching in advanced problem-solving and statistical techniques and tools (e.g. Red X, Six Sigma); lead problem solving projects & activities as appropriate.
  • Identify read-across and lessons learned opportunities; utilize established forums (e.g. Quality and Manufacturing Councils, Global Continuous Improvement Committees) and tools (e.g. Customer Quality Information System) to ensure consistent implementation across regions.
  • Support Global Supply Chain Management (GSM) and plants as appropriate to ensure robust supplier selection / quality system at suppliers / and quality of purchased parts.
  • Use data analytics to help identify quality risks, common or recurring themes and quality improvement opportunities.
  • Work with plants to monitor and control quality costs.
  • Ensure adherence to Morse & BorgWarner Quality Systems as well as Customer requirements across regional organization.
  • Partner with the plants and Human Resources to ensure Quality competency growth in all areas of the regional organization; lead or participate in the development and delivery of training programs related to Quality systems, processes and tools.
  • Support Quality reviews and related Quality dashboard(s) and reporting.
  • Provide global leadership in functional areas such as:
  • Establish efficient and effective global quality systems for the business unit in accordance with industry, customer and internal requirements.
  • Drive standardization and implementation of common BorgWarner Quality Systems (BWQS) in manufacturing locations and global functions; perform or review audits as appropriate.
  • Establish tools and processes to gather and propagate lessons learned and best practices across Morse plants and functions; support the plants/functions with timely implementation where applicable.
  • Work collaboratively with plants, other regions and global functions to analyze warranty data, drive quick action on emerging warranty events, and establish proactive warranty reduction initiatives for systemic issues.
  • For major warranty events, lead development and execution of internal and customer strategy to minimize the impact on BorgWarner and its customers.
  • Benchmark internally and externally for best solutions.


  • Bachelor’s Degree in Mechanical or Electrical Engineering, Quality or related area.
  • Minimum of 8 years’ experience in the quality function and 5 years in management required; experience working globally a plus.
  • Experience in the automotive industry, preferably working at or with OEMs.
  • Proficient knowledge of Quality Systems.
  • Experience with IATF and VDA standards and related processes such as FMEA, APQP / PPAP.
  • Proficient in the application of advanced problem solving and statistical techniques preferred; strong analytical and problem-solving mindset.
  • System thinker, ability to organize tasks and work streams and to then monitor and adjust progress versus established parameters.
  • Flexibility, creativity and the ability to lead across regions and cultures.
  • Excellent interpersonal and communication skills with ability to build consensus.
  • Managerial courage and ability to influence without direct authority.
  • Fluent verbal and written English is required.  Ability to communicate in multiple languages is a plus.
  • Ability to travel and work in foreign cultures and locations, up to 50% of time.
  • Excellent computer skills. Must be skilled in the use of Microsoft Word, Excel, PowerPoint.


  • Priority Setting
  • Motivating Others
  • Process Management
  • Organizational Agility
  • Decision Quality
  • Ethics and Values
  • Customer Focus
  • Problem Solving
  • Drive for Results
  • Interpersonal Savvy


This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the BorgWarner Safety Policy, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in manners that stress the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.


BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

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